Privacy Policy

Last Updated : June 2026

At PollenPro, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your information.

Information We Collect

When you visit our website, place an order, contact us, or subscribe to updates, we may collect information such as:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number (if provided)

  • Order and transaction information

  • Information you provide through contact forms or customer service inquiries

We may also automatically collect certain information about your device and website usage, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

  • Referring websites

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you regarding your orders

  • Provide customer support

  • Improve our website, products, and services

  • Analyze website traffic and user behavior

  • Prevent fraud and maintain website security

  • Send promotional emails or updates if you have chosen to receive them

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors interact with our website.

We may use analytics services, such as Google Analytics, which collect information about website usage and visitor activity. This information helps us improve our website and better serve our customers.

Most web browsers allow you to manage or disable cookies through your browser settings.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers that help us operate our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Analytics providers

  • Email communication platforms

These service providers receive only the information necessary to perform their services on our behalf.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.

Your Choices

You may choose not to provide certain information; however, doing so may limit your ability to place orders or use certain features of our website.

If you have subscribed to marketing emails, you may unsubscribe at any time by following the instructions included in those emails.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: jennifer@pollenpro.com